Customer Support Form

Hydropool Hot Tub & Swim Spa Support

We’ve improved our customer support programme to better serve you by working closely with our nationwide network of authorised Hydropool retailers and service partners, providing faster and more responsive local support.

As part of this change, Hydropool UK no longer provides direct frontline support for in- or out-of-warranty product enquiries. Your main point of contact for all service and support needs is now the authorised retailer or partner you purchased from, or your nearest authorised retailer. This local support continues to be fully backed by Hydropool UK.

For any support requests relating to chemicals, parts, and accessories purchased here on our online store, please complete a shop support form here. For all other support, complete the form below, and you will be contacted by one of our specialist partners.

Name*

Company (Business Requests Only)

Email*

Email 2

Phone*

Address Line 1*

Postcode*

Product Category* Please Select Hot Tubs Swim Spa

Product*

Serial Number

Installation Date

Showroom Purchased From*

Message*